500 euro PC and Internet bonus: questions and answers

500 euro PC and Internet bonus: questions and answers
After the publication in the Official Gazette of the text defining the decree for access to the so-called 500 euro Bonus for PC and Internet, the official website of Infratel welcomed a series of questions and answers relating to the measure with the aim of clarifying a topic that in the last week has been surrounded by a bit of confusion.

Phase I Voucher Plan, 500 euro Bonus: FAQ

The page relating to the Phase I Voucher Plan (link to fund article), was compiled taking into consideration the most frequent questions raised by citizens. We see below some of the most important passages of the document, especially as regards the methods of access to funds by families. We clarify that at the moment in which this article is written and published, despite reference to the "first week of October", the sites indicated still do not host the list of accredited operators.

PC Bonus and Internet: questions and answers

What is the Phase I voucher measure? The Phase I voucher is dedicated to families with an ISEE of less than 20,000 euros and consists of a discount on the subscription fee for ultra-broadband Internet connectivity services in the event of new activations of fixed network users and in the supply of a personal computer or Tablet. The contribution for the purchase of personal computers or tablets is paid only in the case of simultaneous activation of the connectivity service.

My ISEE is over 20,000 euros, can I benefit from the voucher? No. However, a measure (Phase II voucher) is in preparation for businesses.

Can the voucher be activated in all regions? The measure intends to incentivize the use of ultra-broadband services throughout the national territory. Only in the regions of Emilia-Romagna, Friuli-Venezia Giulia, Lazio, Liguria, Tuscany, and at the explicit request of these regions, the measure will be applicable only to users located in some municipalities. The list of municipalities will be made known as soon as it is communicated to Infratel Italia by the regions concerned.

How do you access vouchers? The beneficiary will have to interface directly with the telecommunications operator participating in the initiative using the ordinary sales channels. It is necessary to sign a contract with a minimum duration of one year with an operator accredited by Infratel Italia.

How do I know which operator I can contact and which offers are covered by the voucher? Information on accredited operators and available offers are published on the websites www.infratelitalia.it and bandaultralarga.italia.it.

When will the vouchers be available? It will be possible to contact the operators as soon as they are accredited on the portal managed by Infratel Italia and which will be available in the first week of October.

To benefit from the voucher, is it necessary to register on the Infratel Italia portal? No, the beneficiary does not have to register on the sites managed by Infratel Italia to obtain the voucher. The Infratel Italia portal is dedicated to operators only.

Can the voucher be used only for the supply of personal computers and tablets? The supply of personal computers and tablets is always associated with the activation of a new fixed network user. The beneficiary must certify that they have an ISEE of less than 20,000 euros and enter into a contract for the activation of connectivity services with an accredited operator.

Can personal computers and tablets also be purchased from large-scale distribution or specialized stores? The voucher is always associated with the signing of a contract for the supply of connectivity services with an accredited operator. Each operator will freely choose the commercial channel to use for the supply of the personal computer or tablet to the beneficiary.

Is it possible to redeem the voucher after purchasing the personal computer or tablet? The supply of the personal computer or tablet must be contextual and directly connected to the contract for the activation of the connectivity service. It is not possible to purchase a personal computer or tablet directly and then ask for the relative price to be reimbursed by voucher.

Is there a fixed division of the value of the voucher between the discount for connectivity and the discount for the supply of personal computers or tablets? The voucher has a maximum value of 500 euros. This sum can be used according to the offer freely formulated by the operator within these limits:

a sum of between 200 and 400 euros can be allocated to the discount on connectivity services for a duration of not less than 12 months ; a sum of between 100 and 300 euros can be allocated to the discount on the supply of a personal computer or tablet. Source: Infratel

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