TIM fiber, how to check network coverage

TIM fiber, how to check network coverage

TIM fiber

If you have chosen TIM fiber for your home or company, before signing a contract you will need to check that the address is reached by the service, thanks to checking the network coverage.

In a few seconds you will know if your address it is covered by broadband or ultra-broadband, if it is reached by the most recent network infrastructures such as FTTH (Fiber-to-the-Home) technology or if there will still be a need to connect to the ADSL network.

TIM fiber: check network coverage

There are two procedures to check if your address is covered by the TIM fiber network infrastructures, both provided by the operator's official channels:

TIM website

Check the offers available for your users, if you already have a fixed TIM number; Check the network coverage of the home for which you want to activate a new number. In the latter case, you only need to enter the Municipality, address and house number and click Continue.

You can also check the details of the offer on the right side of the screen and learn more the characteristics of compatible technologies.

Telephone operator

You can also check the network coverage of the TIM fiber by calling the toll-free number corresponding to your needs:

Private: 800 125818 for those who are not yet TIM customers; 800 583993 for those who are already TIM customers. The service is active every day from 9 to 21. Companies: 800 583 911. The service is active from Monday to Friday from 9 to 20, Saturday and Sunday from 9 to 15.

In how many municipalities does TIM fiber arrive?

There are more than 200 Italian municipalities covered from TIM optical fiber: you can consult the continuously updated list on the dedicated page on the operator's official website.

The TIM Magnifica fiber, which allows you to surf with a maximum speed of 10Gbps thanks to XGS-PON technology , is available on an experimental basis in 15 Italian cities: Taranto, Brindisi, Milan, Turin, Rome, Naples, Bologna, Florence, Trieste, Cagliari, Trento, Bari, Genoa, Palermo and Verona.

The TIM network infrastructure

Based on the latest findings from the Italian Communications Authority (AGCOM), referring to the fourth quarter of 2021, TIM is reconfirmed as the largest Italian operator in broadband and ultra-broadband access.

credits: agcom.it Despite a slight decrease compared to the 'previous year in market shares, TIM still holds an undisputed advantage over the other players, with 42.2% of the broadband and ultra-broadband networks and a gap of more than 25 percentage points compared to Vodafone, which is in second place with 16.5%.

TIM finds in AGCOM surveys a significant increase (+ 4%) in FTTH network infrastructures, but also in cable and FWA connections in areas that are difficult to reach by means of optical fiber.

The technologies that TIM uses to bring broadband and ultra-broadband to homes are:

FTTH (Fiber-to-the-Home)

TIM's most advanced connectivity involves the creation of optical fiber for the entire section from the power plant to the homes. In this way it is possible to perform complex operations with different devices at the same time, such as streaming in 4K, online gaming and the management of IoT devices.

The maximum connection speed, in the 15 Municipalities served by TIM Magnifica with technology XGS-PON, is 10Gbps in download and 2Gbps in upload. In the 200 municipalities served by TIM fiber, however, the maximum download speed is 1Gbps or 2.5Gbps, depending on the profile of the area covered.

FTTC (Fiber-to-the-Cabinet)

With FTTC connectivity, which includes an optical fiber section that reaches the distribution cabinet and the final section in copper, it is possible to surf the Web and watch movies in HD, with a connection of multiple devices at the same time as possible but limited.

The maximum speed in homes served by FTTC technology is 200Mbps in download and 2oMbps in upload.

FTTC and FTTH: what are the differences?

FWA + (Fixed Wireless Access + optical fiber) and Konnect satellite

TIM's mixed Fiber-Radio connectivity provides for the connection in customers' homes via a 4G mobile network, which makes it possible to connect multiple medium-high quality.

The maximum speed of TIM's FWA + network of 40Mbps in download and 4Mbps in upload, which becomes 100Mbps in download and 5Mbps in upload in the areas reached by Konnect satellite.

ADSL (Asymmetric Digital Subscriber Line)

TIM still offers the possibility of subscribing to contacts using previous generation copper pair connectivity in areas where it is the only solution. In this case, the simultaneous connection of several devices is limited, but access to the network is still guaranteed.

The maximum speed of the ADSL TIM is 20Mbps in download and 1Mbps in upload.

TIM fiber: check the speed

The actual browsing speed very rarely coincides with the declared maximum speed, based on several factors. The latter, which mostly involve FTTC and ADSL connectivity, include:

The distance from the control panel or department cabinet; The number of connected devices; The degree of Internet congestion; The characteristics of the router; Any use of obsolete or old generation devices.

If, once these factors have been verified, your actual connection speed remains low, you can test it thanks to the TIM Speed ​​Test.

This last tool is made available by the operator to users in possession of a MyTIM account and calculates the bandwidth between the home and the TIM control unit, regardless of the data traffic of the devices connected at that moment.

Another powerful tool, this time from third parties, that you can use to check the speed of your TIM fiber, but not only, is the Ookla Speed ​​Test, which will give you an accurate estimate of the status of your Internet connection in a few seconds.

Network coverage, at which point are we?

TIM's investments in the broadband and ultra-broadband network are concentrated on the most advanced network technologies. On the basis of the data released by the operator, from 2020 to 2021 the fiber optic coverage increased from 85.2% to 89.1% of the Italian territory.

However, further interventions are also planned for single network project, or concentration in a company with public participation of the services related to optical fiber, to further accelerate the digitization process of Italy.

This will be possible thanks to the agreement signed with the wholesale operator Fibercop (of which TIM holds 58% of the shares) to which is added the memorandum of understanding recently signed with Cdp Equity, a company of the state-owned Cassa di depositi e prestiti, for integration with Open Fiber infrastructures.

To get an indicative idea of ​​the state of the works for ultra-broadband, the operators provide various services: discover them all in our dedicated guide.

When does fiber arrive? How to check the status of the works for the ultra-broadband

TIM optical fiber, the best rates

Below is an overview of the rates that TIM offers for its optical fiber: you can check coverage at your address with the procedure described in this article.


FTTH optical fiber up to 10Gbps in download thanks to XGS-PON technology in 15 selected Italian municipalities, in addition to the team TIM Prima Classe dedicated assistance service.

Cost: 49.90 euro / month

Find out more


FTTH optical fiber up to 2.5Gbps in download thanks to GPON technology in over 200 Italian municipalities, with TIM HUB + modem included and TIM Quality Care assistance.

Cost: 34.90 euro / month

Check and activate


FTTH optical fiber up to 1Gbps in download thanks to GPON technology in over 200 Italian municipalities, with modem included and unlimited calls included if you activate it online .

Cost: 29,90 euro / month

Verify and activate

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